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You won’t just join a team—you’ll become part of a supportive, down-to-earth culture that’s built on trust, collaboration, and care. Here, we back each other, learn from each other, and celebrate the wins—big and small—together. We invest in your growth with learning, development, and real opportunities to progress, because your journey matters to us.
If you're passionate, practical, and ready to make a difference, you're in the right place. Click apply to start your journey….
Tachbrook Park, Warwick Permanent, Full-time, Hybrid £24,570
About the Role:
We’re looking for a customer-focused Internal Sales Agent to be a key part of our energetic sales team. As the first point of contact for many of our customers, you’ll be the friendly and professional voice of the Calor brand, answering queries, resolving issues, and supporting both domestic and commercial sales.
This is an exciting role that combines customer service, sales, and administrative support — perfect for someone who thrives in a fast-paced environment and enjoys helping people.
Key Skills & Requirements:
A strong communicator with excellent written and verbal skills
Can manage multiple tasks and stay organised under pressure
Enjoy solving problems and working independently
Are proactive, tenacious, and motivated to hit team and personal targets
Have a collaborative, flexible approach to teamwork
Are confident using Microsoft Office tools (Excel, Word, Outlook)
Can confidently manage customer queries and complaints in a professional manner
Key Responsibilities:
Customer & Sales Support
Handle inbound and outbound calls with professionalism and empathy
Support marketing campaigns and follow up on sales leads
Manage appointments and help streamline the Sales Force’s schedule
Respond to customer emails and maintain accurate CRM records
Conduct follow-up surveys and support post-appointment engagement
Promote Calor products and services confidently
Provide energy-saving advice to customers
Administrative Tasks
Use Microsoft Excel, Word, and Outlook to manage data and communication
Ensure efficient handling of customer enquiries for both bulk and cylinder LPG
Add and update prospect data in the CRM system
Handle urgent messages and requests efficiently
What we can offer you:
25 days annual leave + 8 Bank Holidays
Private Medical Insurance
Company Pension Scheme (Up to 7.5% contribution after 2 years)
Staff and shopping discounts (including gas discounts!)
Life Assurance
If you're passionate about delivering excellent customer service and want to be part of a trusted, nationally recognised brand, we’d love to hear from you.
Apply now and take the next step in your sales career with Calor.
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